| |
General Overview of Satellite Providers |
HughesNet |
Other Guy |
 |
Total satellite installations in United Sates |
325,000 |
150,000 |
 |
Total satellite installations worldwide |
1,000,000 |
150,000 |
 |
Number of operational satellites |
12 |
2 |
 |
Years providing Satellite Internet service |
10 years |
2 year |
 |
Years in business operation |
30 years |
6 years |
 |
Manufactures satellite system equipment |
Yes |
No |
 |
Manufactures communications satellites |
Yes |
No |
 |
Services US government and US military |
Yes |
No |
 |
Services large-business, enterprise (Fortune 1000) customers |
Yes |
No |
 |
Services small to medium business customers |
Yes |
No |
 |
Services home-office and residential customers |
Yes |
Yes |
 |
Number of network operations centers (NOC) |
3 |
1 |
 |
Owner and manager of network operations center (NOC) |
Yes |
No |
 |
Installation available nationwide |
Yes |
No |
 |
$0 Up-front plans available for residential service |
Yes |
No |
 |
Proprietary network security and encryption infrastructure |
Yes |
No |
 |
Uses Internet Protocol Over Satellite standard (IPos) |
Yes |
No |
 |
System requires customer to install software for normal operation |
No |
Yes |
 |
Limitation on number of computers connected to system |
No |
Yes |
 |
Static IP Available |
Yes |
No |
 |
System warranty (Parts) |
24 months parts and labor |
12 months parts 90 days labor |
 |
Repair warranty service calls (Labor) |
Free |
$75/hr after 90 days of service |
 |
Fair Access Policy (FAP) Maximum Recover Time |
24 hour refresh² |
30 day refresh¹ |
 |
Satisfaction Guarantee, Return Policy |
30 Day |
None |
 |
Fee if cancelled before installation |
None |
$50 |
 |
Free Site Survey, on the day of installation. |
Yes |
No |
 |
UNLIMITED DOWNLOADS for 3hrs per day.
³ |
Yes |
No |
 |
Larger Dish Installed for better performance and signal strength. |
Yes |
No |
HughesNet service and system was compiled from www.hns.com and www.HughesNet.com
as of 6/01/07. WildBlue service and system data was compiled from
www.wildblue.com as of 6/01/07. For latest information on either service please
refer to this website.
About HughesNet
Hughes Network Systems, LLC (HNS) is the world’s
leading provider of broadband satellite network solutions for government,
business, and consumers. HNS pioneered the development of high-speed satellite
Internet access services and IP-based networks, which it markets globally under
the HughesNet brand. HNS is a wholly owned subsidiary of Hughes Communications,
Inc., which is wholly owned by SkyTerra Communications, Inc.
HNS has over 30 years experience in global operations, with over 325,000
consumer and small business subscribers in the United States and 1,000,000
systems world wide in 85 countries. HughesNet is the secure Internet solution of
choice for 36% of convenience stores nationwide with retail installations in
over 50,000 gas station/convenience stores. According to the 2005 annual VSAT
industry report prepared by Communications Systems Limited (COMSYS), HNS had a
worldwide market share of 55% in 2004 based on the number of terminals shipped.
HNS’ invention of small satellite dishes, generally 1.8 meters or less wide,
commonly known as very small aperture terminals, or VSATs, over 20 years ago
enabled it to provide large enterprises highly reliable, end-to-end
communications with guaranteed quality of service regardless of the number of
sites or their geographic location. HNS’ networks are used for a variety of
applications such as Intranet and Internet access, voice services, connectivity
to suppliers, franchisees and customers, credit authorization, inventory
management, content delivery and video distribution. HNS often customizes the
applications for particular markets.
HNS currently serves more than 200 large companies in the Fortune 1000,
mainly in businesses which have numerous widely dispersed operating units like
gas service stations, convenience stores, fast food franchises, automotive
dealerships and retail stores. HNS leveraged its experience in these areas and
adapted its technologies to service growing markets like small business and
residential. HNS is currently the largest satellite broadband Internet access
provider to consumers in North America, with approximately 300,000 subscribers.
About WildBlue
WildBlue was founded as KaSTAR Satellite
Communications in Colorado in April 1995. In May 1997, the Federal
Communications Commission (FCC) assigned WildBlue fixed-satellite service (FSS)
licenses for 2 orbital locations. WildBlue launched its Internet service in June
2005 after gaining access to the U.S. capacity of Telesat Canada's Anik F2
telecommunications satellite which launched in July 2004. WildBlue's second
satellite, WildBlue-1, was contracted to be built by Space Systems/Loral and is
planned for launch in late 2006 or early 2007. WildBlue-2 is in the process of
being built by Hughes Communications and WildBlue-3 is in the process of being
procured.
Initial service was offered in areas administered by the National Rural
Telecommunications Cooperative which services many rural areas of the United
States. Service areas will be expanded and are scheduled to be rolled out to
selected regions of the US beginning in 2006. WildBlue installed its first
customer in June of 2005 and set a goal to have 25,000 customers by the end of
2005.


Picture # 1 shows where it came into the house 6
in. above the carpet in a closet/bedroom and then out of that room
12 in. above the carpet..
Picture # 2 shows the cable being ran at an angle down my roof.
(what the installer couldn't run a straight line?)
Picture # 3 is where the wire came out into the office 12 in. above
the carpet and the modem was plugged in there.
Picture # 4 shows how they ran the cable on the outside of my house
between the rain gutter and our front entrance.
Picture # 5&3 shows how they ran a red Cat-5 cable across the room
and behind the desk and plugged it into the computer.
Their great deal this month is free installation. I guess you get
what you pay for.
I'll never let them back into my house again!